Privacy Policy


Impressbuild Design & Implementation L.L.C.
Last Updated: 2025



1. Introduction


Impressbuild Design & Implementation L.L.C. (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal data is handled transparently, securely, and in line with applicable laws in the United Arab Emirates.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit forms, participate in a quotation request, or communicate with us through digital channels.

By using our website and services, you agree to this Privacy Policy.



2. Information We Collect


We may collect the following types of information:


2.1 Personal Information


Submitted voluntarily by you:

  • Name
  • Email address
  • Phone number / WhatsApp number
  • Property details (location, size, type)
  • Project intent or renovation requirements



2.2 Technical & Usage Data


Automatically collected when using our website:

  • IP address
  • Browser type
  • Device type
  • Interaction behaviour
  • Cookies and tracking pixels data



2.3 Communication Data


If you communicate with us via WhatsApp, SMS, calls, or social media, we may store the content of your messages to improve support and service delivery.



3. How We Use Your Information


We process your personal data for the following purposes:

  • To provide renovation estimates and consultations
  • To contact you regarding your inquiry or project
  • To schedule site visits
  • To send proposals, offers, or follow-up messages
  • To improve our services and website performance
  • For marketing optimisation and analytics
  • For legally required business and operational purposes


We do not sell or rent your data to third parties.



4. Cookies & Tracking Technologies


We use cookies, Google Analytics, Meta Pixel, and similar tools to:

  • Analyse user behaviour
  • Improve website experience
  • Personalise marketing communications


You may control or disable cookies through your browser settings.



5. Data Sharing & Disclosure


We may share information with:

  • CRM platforms
  • Communication channels (e.g., WhatsApp Business API, email providers)
  • Advertising platforms (e.g., Meta Ads, Google Ads)
  • Measurement and analytics tools


These providers process data under their own strict privacy frameworks.

We do not authorise any third party to use your data for their own purposes.



6. Data Storage & Security


We take reasonable technical and organisational measures to protect your data against:

  • Loss
  • Misuse
  • Unauthorised access
  • Disclosure or alteration


Your information may be stored securely on cloud servers used by our platforms.



7. Data Retention


We retain your information only for as long as necessary for:

  • Service delivery,
  • Legal compliance,
  • Dispute resolution,
  • Business reporting.


You may request deletion at any time.



8. Your Rights


You have the right to:

  • Request access to your data
  • Request correction, update, or deletion
  • Withdraw consent to processing
  • Opt out of marketing communications


To submit a request, contact us at:
📧 impressbuild.dxb@gmail.com



9. Third-Party Links


Our website may contain external links. We are not responsible for privacy practices or content on third-party sites.



10. Changes to This Policy


We may update this Privacy Policy as needed. Any changes will be posted on this page with an updated effective date.



11. Contact Information


For privacy inquiries or data-related requests, you may contact us via:

Impressbuild Design & Implementation L.L.C.
Office 3 105, Al Khabeesi Showroom Building
Dubai, United Arab Emirates
📧 Email: impressbuild.dxb@gmail.com
📞 Tel: +971 54 230 0999